Introduction to Public Relations

Instructor: Keith Forrest

Interview with a Public Relations Professional

 

·              Due Date: December 10

·              Length: 3-5 Pages (plus a separate page that includes the questions you asked)

·              Must notify instructor of person you want to interview in advance because you cannot interview the same person as another student.

·              Format: Follow syllabus instructions for “Style for all papers” and “Standards for all papers.”

 

Planning

This paper is going to be incredibly exciting, but it is also going to require some planning.  You need to get started as soon as possible.  First, you have to schedule an interview with a public relations professional.  This may take some time.  The first person you call may say “no.”  Or she or he may not be able to meet when you are available.  You may have to call several potential interviewees before you get someone to agree.  Second, you need to conduct some preliminary research to get ready for the interview.  What can you find out about the person you are going to interview and the organization she or he works for?  What do you know about that organization?  This information will help you write your questions for the interview.  Third, you have to actually conduct the interview.  Fourth, you need to write a 3-5 page paper based on the interview.  

Behind the Scenes

In keeping with the hands-on perspective in this class, this assignment gives you the opportunity to learn from a working professional.  It’s a chance for you to make a contact in the industry, and learn more about what goes behind the scenes from a PR professional.  It allows you to get a first hand account of what it’s like working in the field.  You must do the interview in person.  As a result, you probably want interview someone within a reasonable drive such as Atlantic City or Philadelphia.  If you are motivated to interview someone a little farther away such as New York City or Washington, D.C., you certainly can.     

The Real World of Media

This assignment is designed to take public relations out of the abstract world of the classroom and introduce you to a living, breathing member of the PR community.  You cannot interview the same person as another student.  This will be done on a first come, first served basis so as soon as you know who you want to interview you need to let me know. 

ACCC

Tell the interviewee that you are completing this interview as part of an assignment for your Introduction to Public Relations course at Atlantic Cape Community College.  If you have a parent or family member who has a connection and can secure you access to a PR professional, feel free to use their contact.  But if your family member or friend is a PR Professional her or himself, you should interview someone else.  Being that close to the subject will create a problematic interview environment.


Mini Laboratory

It will be a mini laboratory where you can see some of the concepts we have discussed during the semester come to life, and to get analysis from someone who is on the inside. You may need to read ahead in the PR chapters to formulate some of your questions, depending on when during the semester you do your interview.

Conducting The Interview

·              When you request the interview, make sure to explain it is for a paper for an Introduction to Public Relations course at Atlantic Cape Community College.  The person or her/his representative will likely ask you how long it is going to take.

·              ● Ask for 30 minutes.  If you ask for more, your potential interviewee may feel it will be too time consuming.  Keep in mind once you are in there and talking to the person, they may very well let things go beyond 30 minutes. 

·              Be aware that it may take more than one phone call to land an interview.  You may also be asked to send a letter first.  You need to be persistent.  This is a good life lesson.  Just like the working world that you all hope to enter when you graduate from ACCC, there are no rewards for just trying.  You need to actually complete an interview.  This may mean changing interviewees if the one you have selected is too difficult to track down. 

·              The day of the interview you should show up a little early (probably 5-10 minutes).  Dress professionally (no jeans or tee shirts, no sneakers).

·              Please realize that each PR person has their own distinct personality.  Do not take it personally if the person is difficult to get along with.  But you should remain calm and polite regardless.

·              ● Borrow a tape recorder to record the interview, but don’t use it as a crutch.  Take notes as you go.  When you are doing the interview, use your questions as a guide.  But don’t feel you need to ask every one of them.  Your face should not be buried in your question sheet.  You should be making eye contact with the person you are interviewing.  It should be comfortable, like a conversation.  Don’t be concerned if the interview takes on a life its own.  It may not follow the exact path you had laid out ahead of time.  But spontaneous exchanges can sometimes provide the best material. 

·              If you want to practice ahead of time, you are welcome to do so with one of your group members or to make an appointment with me.  Notice your surroundings.  The place where you conduct the interview may give you additional information.  For example, you are interviewing a PR director and on the wall in her office is a picture of her with Aretha Franklin, that might be something you want to ask her about.

·              You are expected to conduct this interview in person in the professional's workplace, if possible. The interview must be done in person, unless you get approval from me.  No phone or e-mail interviews will be accepted without my permission in advance. 

 

 


The Report

Sample Questions to ask your interviewee: 

What is a typical day like?

What skills do you recommend for PR students?

What skills do you find that you use most in this business?

What is the structure of the department/office you work in?

Tell me about a recent event or campaign you participated in.

How does marketing/promotions/advertising support your work, and vice versa?

How has your job changed in the past 5 years?

What has been the impact of the Internet and other new technologies on your work?

What advice do you have for working with the media?

How do you define public relations?

How important are ethics in public relations?  Have you faced any ethical dilemmas in your job?  What happened? 

How important is the counseling part of your job?

What is your most important public?  Why?  What is your most challenging public to reach?

What types of research do you perform in your job?

How often do you use face-to-face communication?  Electronic communication?  Print communication?  Special events?

How do you determine whether your public relations efforts are effective?

Do you ever have difficulty sinking up message, channel and audience?  When?  Why?

How do get your important publics to act? 

Are you a member of PRSA?   Did you sign the “Code of Ethics” pledge? 

 

Use the interview to learn the following:

The individual's educational background

The individuals job history

How the individual became interested in a PR career in the first place.

The individual's function and duties

Any advise for students preparing for a career in PR

 

Writing the Interview Paper

Connect your interview to concepts in the textbook. 

You should also do additional research, and find background about your interviewee.  Compare that background to what the person told you in the interview. 

Research the company that the interviewee works in.  What’s unique about their industry of the media?

Your final paper should not be a transcript of the interview.  It should be an analysis.  It will require careful thought.  It will require trip(s) to the library.  Just hopping on the Internet is not going to be enough. 

● Papers will be evaluated on content, form, and comprehension of the material

You should also answer these basic questions in the process of writing your paper:

What is your interviewee’s position?

What does that job entail?

How did she or he get into the media?

What does the institution or organization they work for do?

What concepts from the textbook and lecture notes are particularly relevant when analyzing your interviewee and why?  You must use at least 6 class concepts in your paper.

● Evaluate the interviewee based upon your interview, outside research and class readings and discussions. 

 

Where do I get an interview?

PR professionals work in all kinds of organizations including:

Government

Corporations

Nonprofits

Colleges

Hospitals

Casinos

PR and Advertising Agencies

The Public Relations Society of America has a Philadelphia chapter.  You can get info at: http://prsa.philly.org/

There is also a Public Relations Council of Atlantic City.  Info is available at: http://www.prcouncilofac.org/index.htm